Homeowners
Why Navigate with
Compass Property Management?
| Metric | Compass Property Management | Other Companies |
|---|---|---|
| Average Tenant Tenancy | 6.2 years | 2.7 years |
| Eviction Rate per 100 Households | Under 0.5% | 2.4% |
| Tenant Screening Process | Comprehensive: credit, background, rental history, employment verification, personal references, tenant interviews, pet screening | Basic: credit and income verification |
| Maintenance Rate Markup | No maintenance markup | 1-3% markup |
| Vacancy Filling Time | Under 4 weeks | 4-6 weeks |
| Dedicated Account Manager | Yes, one point of contact | Multiple team members |
| Network of Professional Experts | CPA, financial advisors, real estate agents, lawyers, insurance brokers, contractors | Limited or no network access |
| Market Analysis & Rent Optimization | Included, with regular updates | Basic or infrequent analysis |
| Property Inspections | Yearly in depth inspections with additional inspections available upon request | Annual visual inspection |
| In House 24/7 Emergency Maintenance Response | Yes | Limited hours or outsourced |
Guarantees
Money-Back
Your satisfaction matters. If you’re unhappy with our services within the first year, we’ll refund up to 3 months of our property management fees.
"We Don't Earn Until You Do"
At Compass Property Management, your success is our priority! That’s why we operate on a simple principle: We don’t earn until you do. If your property isn’t generating rental income, we wont charge our monthly management fee.
Eviction Protection Plan
In the rare case that eviction becomes necessary for a tenant we placed, we’ll cover the eviction and legal fees up to $3,000, providing peace of mind for your investment.
Pet Screening Guarantee
We protect your rental property while welcoming responsible pet owners. Our Pet Screening Guarantee covers up to $1,000 in physical damage caused by an approved pet.
Better Tenant Guarantee
We stand behind our tenant placements. If a tenant we placed does not fulfill their lease term, we’ll secure a new tenant at no cost to you.
WHY CHOOSE US?
At Compass Property Management, we’re dedicated to maximizing the value, performance, and longevity of your property investments. We understand that your property is a significant asset, and our mission is to provide expert management solutions that optimize its potential. With personalized service, proactive strategies, and transparent communication, we aim to reduce the stress of ownership while maximizing returns and minimizing risks. Our experienced team leverages industry expertise and innovative technology to streamline operations, reduce costs, and enhance your property’s value. Whether you have one property or a diverse portfolio, we tailor our approach to meet your goals, becoming a trusted partner committed to protecting and growing your investments for years to come.
Our Process
Step 1
Getting to Know You and Your Property
The Initial Consultation & Property Evaluation process at Compass Property Management is a thorough and tailored approach designed to fully understand property owners’ goals, assess the property’s current condition, and set a solid foundation for effective and profitable property management.
Connect with Us
Schedule a free consultation with one of our experienced property managers. This can be done through a phone call, video conference, or an in-person meeting at your convenience. During scheduling, we’ll gather some basic information about your property (location, type, number of bedrooms/bathrooms) to ensure we connect you with the most relevant property manager.
Understanding Your Needs
During the consultation, we’ll delve deeper into your specific goals for the property. This may include:
- Maximizing rental income: We’ll discuss your target rent range and explore strategies to optimize your property’s value for the rental market.
- Minimizing vacancy periods: We’ll discuss your risk tolerance for vacancy periods and develop strategies to attract high-quality tenants quickly.
- Reducing management workload: We’ll explore the level of involvement you desire in the management process and tailor our services accordingly.
- Specific needs or concerns: We’ll address any specific needs you may have, such as tenant screening preferences, pet policies, or desired maintenance response times.
Management Agreement & Fees
We’ll provide a clear and transparent management agreement outlining the following:
- Services Included: A detailed list of all the services we’ll provide, such as tenant screening, rent collection, maintenance coordination, property inspections, financial reporting, and more.
- Management Fees: Our fee structure will be clearly explained.
- Termination Clauses: The agreement will outline the process and potential fees associated with terminating the agreement before its designated term.
Property Evaluation
- Detailed Inspection: Our property manager will visit your property to conduct a thorough inspection. This includes assessing the overall condition of the property (interior and exterior), identifying any potential maintenance issues (e.g., leaky faucets, damaged flooring), noting any safety hazards that need attention, and taking detailed photos of each room and any notable features.
- Market Analysis & Rent Recommendation: Our team will analyze current market trends in your area for comparable properties. This will consider factors like recent rental listings and their performance, local rental vacancy rates, amenities offered by competing properties, and the overall condition of your property compared to others. We’ll present a data-driven rent recommendation aimed at attracting qualified tenants while ensuring you receive fair market value.
Step 2
Ensuring Seamless Tenant Selection, Lease Administration, and Move-In Coordination
The Tenant Acquisition & Lease Management process at Compass Property Management ensures a seamless and efficient experience by attracting high-quality tenants, thoroughly screening applicants, and expertly handling all lease-related activities to secure reliable and long-term occupancy.
Developing a Marketing Strategy
We’ll work with you to craft a targeted marketing strategy aimed at attracting high-quality tenants. This may include:
- Professional Photography: We’ll arrange for high-quality photos that showcase the best features of your property.
- Compelling Online Listings: We’ll create engaging online listings on popular rental platforms with detailed descriptions, highlighting your property’s unique selling points.
- Social Media Promotion: We may utilize social media platforms to target potential renters in your area.
- Strategic Signage Placement: Depending on local regulations, we may recommend placing “For Rent” signs in strategic locations to attract local renters.
Screening & Tenant Selection
Our comprehensive tenant screening process is designed to identify responsible and qualified tenants. This may include:
- Credit Checks: We’ll verify the applicant’s credit history to assess their financial responsibility.
- Verification of Employment & Income: We’ll contact the applicant’s employer to verify their employment status and income to ensure they can afford the rent.
- Reference Checks: We’ll contact previous landlords and personal references to gather insights on the applicant’s rental history and overall responsibility.
- Eviction History Checks: We’ll verify if the applicant has a history of evictions.
Lease Preparation & Execution
We’ll handle all aspects of lease preparation, ensuring compliance with local and state regulations. This includes:
- Drafting a thorough lease agreement that outlines tenant and landlord expectations and responsibilities.
- Working with you to ensure the lease agreement reflects your specific preferences and complies with all relevant laws.
- Handling the signing process with the tenant.
Move-In Coordination & Inspection
We’ll coordinate the move-in process for your new tenant, including:
- Scheduling a convenient move-in date and time.
- Providing the tenant with access instructions and any necessary information about the property (e.g., trash collection schedule, parking information).
- Conducting a detailed move-in inspection with the tenant, documenting the property’s condition through a checklist and photographs. This serves as a baseline for assessing any potential damage at the end of the lease term.
Step 3
Efficient Rent Collection, Proactive Maintenance, Thorough Inspections, and Transparent Financial Reporting
Our dedicated services ensure your property operates efficiently and profitably, encompassing rent collection, proactive maintenance, thorough inspections, and transparent financial reporting. We handle every aspect with precision to protect your investment and provide peace of mind.
Rent Collection & Management
- Sending out timely rent statements electronically. Accepting rent payments through our online portal that accepts debit, credit, and EFTs.
- Following up on late payments promptly and professionally, implementing late fees according to the lease agreement.
- Providing you with clear and concise monthly reports detailing rent collected, outstanding balances, and any late fees assessed.
Maintenance & Repairs
We’ll ensure your property is well-maintained and address any tenant concerns promptly. This includes:
- Establishing a system for tenants to submit maintenance requests through our online portal.
- Utilizing our network of qualified and licensed vendors to handle both routine maintenance (e.g., appliance repairs, plumbing issues) and emergency repairs (e.g., water leaks, electrical problems).
- Obtaining quotes for repairs, keeping you informed throughout the process, and ensuring the work is completed efficiently and to a high standard.
- Managing the payment process with the vendors and keeping detailed records for your reference.
Property Inspections
We’ll conduct regular property inspections throughout the lease term to ensure the tenant is maintaining the property in accordance with the lease agreement. This includes:
- Scheduling inspections at reasonable intervals (typically annually) and notifying the tenant in advance.
- Conducting a thorough inspection of the property’s interior and exterior, looking for any signs of damage beyond normal wear and tear or potential safety hazards.
- Documenting the inspection findings with detailed notes and photographs.
- Providing the tenant with a copy of the inspection report and addressing any identified issues promptly.
Financial Reporting & Tax Preparation
We’ll streamline your financial management by providing you with:
- Clear and concise monthly or quarterly financial reports detailing rental income received, management fees, maintenance and repair expenses, any other property-related costs, and net operating income.
- Working with your accountant or tax professional to ensure all relevant rental income and expenses are accurately reflected for tax filing purposes.
Step 4
Lease Renewal or Move-Out Management ensures a seamless transition for your property, emphasizing streamlined lease processes, proactive communication, and clear oversight
Whether navigating lease renewals with proactive communication and market-based rate negotiations or managing efficient move-outs with thorough inspections and transparent deposit handling, we ensure your property’s continuity and tenant satisfaction.
Lease Renewal Process
We’ll proactively initiate communication with the tenant regarding lease renewal options well in advance of the lease expiration date. This includes:
- Gauging the tenant’s interest in renewing the lease.
- Negotiating a new rental rate based on current market trends and the tenant’s payment history.
- Preparing any necessary renewal documentation and ensuring both parties sign before the current lease expires.
Move-Out Management
If the tenant decides not to renew, we’ll guide them through the move-out process efficiently. This includes:
- Scheduling a move-out inspection with the tenant to assess the property’s condition.
- Comparing the move-out inspection findings with the move-in inspection report to identify any damages beyond normal wear and tear.
- Handling security deposit deductions according to the terms outlined in the lease agreement.
- Returning the remaining security deposit balance to the tenant promptly, following any legal requirements for deductions.
- Resetting the property for the next tenant (e.g., cleaning, minor repairs).
Step 5
Communication & Client Portal Access provides personalized support and real-time property management insights
You’ll benefit from having a dedicated property manager who understands your specific property and goals. They’ll be available to promptly address your questions and concerns, and keep you informed about crucial matters such as lease renewals, maintenance updates, and market trends affecting rental income.
Personalized Support and Real-Time Property Management Insights.
Dedicated Point of Contact
You’ll have a dedicated property manager assigned to your property, ensuring a smooth and consistent communication experience. This point of contact will be:
- Familiar with your specific property and your goals for it.
- Available to answer your questions and address any concerns you may have in a timely and professional manner.
- Proactive in keeping you updated on important matters related to your property, such as upcoming lease renewals, maintenance issues, or market trends that may affect your rental income.
24/7 Online Portal Access
We offer a secure online portal that provides you with convenient 24/7 access to important information about your property, including:
- Financial Reports: View detailed financial reports at your convenience, including rent collected, expenses incurred, and net operating income.
- Maintenance Requests & History: Track the status of submitted maintenance requests, view past repairs conducted, and access invoices from vendors.
- Property Inspection Reports: Review past property inspection reports with photos to stay informed about the condition of your property.
- Lease Documents: Access copies of your lease agreements and other important property documents.
- Communication Threads: Easily communicate with your property manager through a secure messaging system within the portal.
Step 6
Management ensures guided resolution and legal compliance to protect your property
Evictions can be challenging, but we’re here to navigate the process efficiently and legally. Our approach focuses on minimizing disruption, protecting your rental income, and ensuring adherence to all local, state, and federal eviction laws.
Minimize Disruption
We strive to resolve tenant delinquency or lease violations amicably whenever possible.
- Protect Your Investment: We take decisive action to protect your rental income and regain possession of your property when necessary.
- Ensure Legal Compliance: We follow strict adherence to all local, state, and federal laws governing the eviction process.
Our Eviction Management Approach
- Early Intervention: If a tenant falls behind on rent or violates the lease agreement, we’ll take prompt action to address the issue. This may involve issuing a written notice to cure (depending on the violation), clearly outlining the steps the tenant needs to take to rectify the situation within a specific timeframe, and engaging in open communication with the tenant to explore potential solutions and encourage them to comply with the lease agreement.
- Legal Proceedings: If the tenant fails to cure the violation or make rent payments after the grace period outlined in the notice, we’ll initiate legal proceedings. This may involve filing the appropriate eviction lawsuit with the court, working with an eviction attorney or your preferred legal counsel to present the case for eviction, and navigating the court system efficiently to expedite the eviction process as much as possible.
- Property Recovery: Once a court order for eviction is obtained, we’ll work with the local sheriff’s department to schedule a lawful eviction and regain possession of your property.
Important Considerations:
- Eviction laws vary by location. We stay up-to-date on all relevant eviction laws to ensure we handle the process correctly in your jurisdiction.
- Eviction can be a complex and time-consuming process. We’ll manage the legalities and paperwork, keeping you informed throughout every step.
- There may be associated costs with eviction proceedings, such as court filing fees and attorney fees (if applicable). We’ll provide a clear breakdown of any potential costs upfront.
We understand that eviction is a last resort. Our goal is to help you avoid this situation whenever possible. However, if eviction becomes necessary, we’ll be by your side to protect your investment and navigate the process efficiently and legally.
Service Plans
Our Leasing Only Service Plan is designed for property owners who prefer to manage their properties but need expert assistance in finding the right tenants. With over 20 years of experience, Compass Property Management can handle the time-consuming aspects of the leasing process, ensuring you have reliable, qualified tenants while retaining control over the day-to-day management of your property.
What’s Included:
Comprehensive Marketing: We promote your property on top listing platforms, ensuring maximum visibility to attract qualified prospective tenants.
Tenant Screening: Our rigorous screening process includes credit checks, background checks, employment verification, and rental history analysis, so you can trust that you’re getting reliable tenants.
Lease Preparation and Signing: We handle all lease documentation, ensuring it complies with California’s legal requirements and protects your interests as a property owner.
Move-In Coordination: From property walkthroughs to finalizing move-in details, we ensure the process is smooth and stress-free for both you and your tenant.
Our Leasing Only Service Plan is ideal if you’re looking for a hands-off approach to tenant selection with the peace of mind that professionals handle each step. Get started today and secure your property with high-quality tenants.
Our Maintenance Only Service Plan is designed for property owners who prefer to handle tenant relations and lease management themselves but want professional assistance with property upkeep. This plan provides reliable, skilled maintenance support to keep your property in excellent condition, ensuring tenant satisfaction and protecting your investment.
What’s Included:
24/7 Maintenance Coordination: We offer around-the-clock coordination for any maintenance requests, providing peace of mind to both you and your tenants.
Trusted Vendor Network: With access to our vetted network of licensed and insured contractors, you’ll get quality service for everything from routine repairs to emergency fixes.
Preventative Maintenance Plans: We help you stay proactive by coordinating regular inspections and scheduled maintenance to prevent costly issues down the line.
Detailed Reporting: Every job is documented with clear reports, giving you transparency and control over all property maintenance activities.
Our Maintenance Only Service Plan allows you to retain control over tenant interactions while entrusting the upkeep of your property to experienced professionals.
Our Residential Only Service Plan is tailored for property owners looking for full-service management of their residential properties. Designed to maximize property value and reduce the stress of property ownership, this plan includes everything needed to keep your property running smoothly while maintaining tenant satisfaction and compliance with local regulations.
What’s Included:
Tenant Screening and Placement: We handle tenant background checks, credit assessments, and lease signing to ensure high-quality tenants for your property.
Lease Administration: From drafting lease agreements to managing renewals, we make sure all legal requirements are met and that lease terms align with your goals.
Monthly Rent Collection: Rent is collected promptly each month, with funds securely deposited into your account, so you don’t have to worry about late or missed payments.
Maintenance Coordination: Our team oversees all property maintenance, providing 24/7 support and access to our network of vetted contractors.
Financial Reporting: You’ll receive regular financial reports, offering a transparent view of your property’s performance and expenses.
The Residential Only Service Plan is ideal for owners who want a worry-free, full-service experience with expert support in all aspects of residential property management.
Our Commercial Service Plan is crafted for owners of commercial properties who need specialized management services to support business tenants, maximize occupancy, and ensure seamless property operations. This plan is tailored to meet the unique requirements of commercial properties, enhancing their value and providing a professional experience for both owners and tenants.
What’s Included:
Tenant Acquisition and Retention: We conduct strategic marketing and tenant screening to attract reputable businesses, along with retention strategies to keep tenants satisfied and leases renewed.
Lease Negotiation and Administration: Our team manages lease negotiations, ensuring terms are fair and in line with market standards. We handle all lease documentation, renewals, and compliance requirements.
Maintenance and Vendor Coordination: We provide round-the-clock support for maintenance needs and work with a network of reliable vendors to handle everything from routine maintenance to emergency repairs.
Financial Management and Reporting: Detailed monthly and annual financial reports give you a clear picture of your property’s income, expenses, and profitability, helping you make informed investment decisions.
Property Inspections and Risk Management: Routine inspections and compliance checks ensure your property remains in top condition and compliant with local regulations, protecting your investment and reducing liability.
The Commercial Only Service Plan provides all the essential services to maintain a well-functioning, high-value commercial property, letting you focus on your investment while we handle the day-to-day operations.
Pricing And Service Plans
Comprehensive property evaluation and benefit Analysis report
Maximize Your Return: Our Comprehensive Property Evaluation and Benefit Analysis Report provides a detailed assessment of your rental property’s condition, potential rental income, and recommended improvements. This report empowers you to make data-driven decisions to optimize your investment and achieve the highest possible return.
High Quality 360 Degree marketing photos
Immerse Potential Tenants: Engage potential tenants with high-resolution 360-degree photos, allowing them to virtually tour the entire space and get a clear sense of the layout, features, and overall feel of your rental.
Video Walkthrough (Available As An Additional Option)
Bring Your Property to Life: Our captivating video walkthrough allows potential tenants to see the property in motion, highlighting its best features and amenities.
Premium Marketing on 50+ Major Rental Sites
Maximize Exposure: List your property on the most popular rental websites, ensuring it reaches a wide audience of qualified tenants searching for their perfect home.
Incentivized tenant referrals program
Attract High-Quality Tenants: Encourage your current residents to refer qualified leads with our rewards program, attracting high-quality tenants without additional effort on your part.
Thorough Tenant Screening
Ensure Responsible Tenants: Our comprehensive screening process verifies income, employment, and rental history, going beyond credit checks to ensure you get responsible and reliable tenants.
Pet & Service Animal Screening for Cats/Dogs
Verify Responsible Pet Ownership: We handle pet screening for cats and dogs, verifying vaccinations and breed restrictions (if applicable), and ensuring proper documentation for service animals.
Required Tenant Held Liability Insurance verification
Protect Your Investment: We verify that tenants hold the required liability insurance, safeguarding your property from accidental damage
7 Days Showing Access & Support for Prospective Tenants
Maximize Showing Opportunities: Provide hassle-free access for prospective tenants throughout the week, ensuring they can see the property and get answers to their questions, showcasing the property’s best features.
Prospective Tenant follow-up and Property Survey Analytics
Capture Every Lead: We promptly follow up with interested tenants, analyze property survey data, and help you refine your listings to attract ideal tenants.
Initial Property Set Up $225 (Price per unit)
Streamlined Handover for a Smooth Start: The Initial Property Setup Fee ensures a seamless transition to our management services. We handle tasks such as account setup, property inspection, and integration into our management systems, allowing your property to start generating income quickly without the initial burden on you.
Tenant Placement and Leasing rate | 1 month's rent with a minimum of $1750
Our Tenant Placement and Leasing fee ensures that we can provide a thorough and professional service to secure the best tenants for your property. This fee covers the costs of marketing your property, conducting comprehensive tenant screenings, preparing legally sound lease agreements, and managing the entire leasing process from start to finish. By charging this fee, we can dedicate the necessary time and resources to find a qualified tenant, protect your investment, and ensure a smooth leasing experience. It’s an investment in securing reliable tenants who will treat your property with care.
Optional Fully interactive 360 walkthrough and floor plan (Available As An Additional Option)
Immersive Property Marketing: Upgrade your property marketing with a fully interactive 360-degree walkthrough and detailed floor plan. This service allows potential tenants to explore your property virtually, increasing its appeal and attracting high-quality tenants who feel confident in their choice.
Optional Smart Door Lock | $350 Per Lock
Convenience and Security: Enhance your property with a Smart Door Lock, offering keyless entry for tenants and eliminating the need for rekeying. This optional service increases both tenant convenience and property security.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Full Time Maintenance Coordinator
Prompt Maintenance Responses: Our Full-Time Maintenance Coordinator ensures all maintenance requests are addressed promptly and professionally, improving tenant satisfaction and minimizing repair turnaround times.
Emergency After Hours Maintenance (24/7/365)
Anytime, Anywhere: Our Emergency After-Hours Maintenance service provides peace of mind, addressing urgent repairs 24/7, 365 days a year to minimize damage and ensure property safety.
Extensive Vendor Network
Reliable and Cost-Effective Repairs: Benefit from our network of qualified and reputable vendors, ensuring high-quality repairs and maintenance at competitive prices.
Photos and Videos of Finished Maintenance Requests
Transparency and Peace of Mind: Gain peace of mind with photo and video documentation of completed maintenance requests, providing transparency and a record of the work performed.
Tenant Portal for Maintenance Requests
Convenient Online Portal: Empower your tenants with an online portal for submitting and tracking maintenance requests, streamlining the process for tenants and allowing you to manage requests efficiently.
Online Owner Portal
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Online Comprehensive Monthly Owner Statements & Financial Reports
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End of Year 1099 & Cash Flow Report
Streamline Tax Preparation: We prepare and deliver a comprehensive 1099 form and cash flow report at year-end, simplifying your tax preparation process.
Initial Property Set Up $650 Price Per Unit
Streamlined Handover for a Smooth Start: The Initial Property Setup Fee ensures a seamless transition to our management services. We handle tasks such as account setup, property inspection, and integration into our management systems, allowing your property to start generating income quickly without the initial burden on you.
Optional Smart Door Lock $350 Per Lock
Convenience and Security: Enhance your property with a Smart Door Lock, offering keyless entry for tenants and eliminating the need for rekeying. This optional service increases both tenant convenience and property security.
Optional Water damage prevention plan
Proactive Damage Prevention: Our Water Damage Prevention Plan helps safeguard against costly repairs by recommending safeguards such as leak detectors and smart shut-off valves. Prevent small leaks from becoming major headaches.
Maintenance rate Markup of 15% with a minimum of $150 per maintenance request.
Efficient Maintenance Management: This fee covers the cost of managing maintenance requests, ensuring timely repairs by qualified professionals. We handle everything, so you don’t have to.
Optional Comprehensive Per Inspection $650
Preventive Maintenance: Identify minor issues before they become major problems with a comprehensive inspection by a qualified professional. This can save you money on repairs and prevent tenant disputes in the long run.
Visual Per Inspection $450
Thorough Visual Examination: We offer visual inspections to address your property’s needs without a comprehensive inspection. Our team conducts thorough visual examinations of both the interior and exterior of your property.
Recurring vendors management 2.5% of total cost with a minimum of $10
Effortless Vendor Coordination: We manage coordination and communication with all regular vendors for your property, ensuring timely service from qualified professionals. This includes scheduling cleaning services, landscaping maintenance, and pest control.
HVAC Air Filter Delivery to Tenant Every 3 Months (Available As Additional Option)
Enhanced Air Quality and Maintenance: Improve indoor air quality and reduce maintenance calls with our optional HVAC air filter delivery service. Tenants receive clean air filters every three months, keeping your HVAC system running smoothly.
Rehab Oversight & Management (Available As Additional Option)
Comprehensive Renovation Management: We provide comprehensive oversight and management of your property’s rehabilitation projects, ensuring they stay on schedule, within budget, and meet all quality standards.
Comprehensive property evaluation and benefit Analysis report
Maximize Your Return: Our Comprehensive Property Evaluation and Benefit Analysis Report provides a detailed assessment of your rental property’s condition, potential rental income, and recommended improvements. This report empowers you to make data-driven decisions to optimize your investment and achieve the highest possible return.
Squatter prevention plan
Safeguard Against Unwanted Occupancy: Our Squatter Prevention Plan helps deter and prevent squatters from taking illegal possession of your vacant property. We implement strategies such as securing entry points, conducting regular property checks, and maintaining a professional appearance. Gain peace of mind knowing your vacant property is protected.
Preparing the property for tenants
Make a Great First Impression: We prepare your property for tenants, ensuring it is move-in ready and creates a positive experience for potential renters. This includes professional cleaning, minor repairs, and cosmetic touch-ups to make your property stand out and attract qualified tenants quickly.
Move in inspection with photos, videos, and reports
Protect Yourself and Your Tenants: Our Move-In Inspection provides a comprehensive record of your property’s condition at the start of the lease. We document everything with detailed photos, videos, and reports, protecting both you and your tenants from future disputes over the property’s condition.
Move out inspection with photos, videos, and reports.
Avoid End-of-Lease Surprises: Our Move-Out Inspection thoroughly documents the property’s condition using photos, videos, and detailed reports. This comprehensive record captures everything from normal wear and tear to any potential damage, minimizing disputes and ensuring a smooth handover.
High Quality 360 Degree marketing photos
Immerse Potential Tenants: Engage potential tenants with high-resolution 360-degree photos, allowing them to virtually tour the entire space and get a clear sense of the layout, features, and overall feel of your rental.
Video Walkthrough
Bring Your Property to Life: Our captivating video walkthrough allows potential tenants to see the property in motion, highlighting its best features and amenities.
Premium Marketing on 50+ Major Rental Sites
Maximize Exposure: List your property on the most popular rental websites, ensuring it reaches a wide audience of qualified tenants searching for their perfect home.
Incentivized tenant referrals program
Attract High-Quality Tenants: Encourage your current residents to refer qualified leads with our rewards program, attracting high-quality tenants without additional effort on your part.
Thorough Tenant Screening
Ensure Responsible Tenants: Our comprehensive screening process verifies income, employment, and rental history, going beyond credit checks to ensure you get responsible and reliable tenants.
Pet & Service Animal Screening for Cats/Dogs
Verify Responsible Pet Ownership: We handle pet screening for cats and dogs, verifying vaccinations and breed restrictions (if applicable), and ensuring proper documentation for service animals.
Required Tenant Held Liability Insurance verification
Protect Your Investment: We verify that tenants hold the required liability insurance, safeguarding your property from accidental damage
7 Days Showing Access & Support for Prospective Tenants
Maximize Showing Opportunities: Provide hassle-free access for prospective tenants throughout the week, ensuring they can see the property and get answers to their questions, showcasing the property’s best features.
Prospective Tenant follow-up and Property Survey Analytics
Capture Every Lead: We promptly follow up with interested tenants, analyze property survey data, and help you refine your listings to attract ideal tenants.
Real Estate Attorney Approved Lease Preparation and signing
Legally Sound Leases: Our leases, drafted and reviewed by real estate attorneys, protect your interests and ensure compliance with local laws.
Dedicated Property Manager
Personalized Service: Our Dedicated Property Manager service assigns a single point of contact to oversee all aspects of your property management needs, from tenant relations and maintenance requests to financial reporting.
Full Time Maintenance Coordinator
Prompt Maintenance Responses: Our Full-Time Maintenance Coordinator ensures all maintenance requests are addressed promptly and professionally, improving tenant satisfaction and minimizing repair turnaround times.
On-Site Property Manager
Responsive and Efficient: Our on-site property manager responds promptly to maintenance requests and tenant concerns, maintaining a clean and inviting atmosphere in common areas and ensuring professional service.
Emergency After Hours Maintenance (24/7/365)
Anytime, Anywhere: Our Emergency After-Hours Maintenance service provides peace of mind, addressing urgent repairs 24/7, 365 days a year to minimize damage and ensure property safety.
Extensive Vendor Network
Reliable and Cost-Effective Repairs: Benefit from our network of qualified and reputable vendors, ensuring high-quality repairs and maintenance at competitive prices.
Utility Management
Seamless Utility Handling: We streamline utility management from tenant move-in to move-out, handling initial transfers, meter readings, and monitoring bills for potential issues. This minimizes disputes and ensures a smooth transition.
Photos and Videos of Finished Maintenance Requests
Transparency and Peace of Mind: Gain peace of mind with photo and video documentation of completed maintenance requests, providing transparency and a record of the work performed.
Tenant Portal for Maintenance Requests
Convenient Online Portal: Empower your tenants with an online portal for submitting and tracking maintenance requests, streamlining the process for tenants and allowing you to manage requests efficiently.
State FTB Filing (Out of State Owners Only)
Compliance with Tax Regulations: We handle the filing of your California Franchise Tax Board (FTB) forms, ensuring compliance with state tax laws and filing deadlines.
Rent collection
Hassle-Free Rent Collection: We collect rent from your tenants on your behalf, freeing you from the hassle of chasing late payments.
Online Rent Payment for Tenants
Promote Timely Payments: Our online portal allows tenants to submit rent payments electronically, simplifying record-keeping and promoting timely payments.
Online Owner Portal
Access Financial Information Anytime: Our secure online owner portal provides comprehensive access to your rental income, expenses, and overall financial status.
Online Comprehensive Monthly Owner Statements & Financial Reports
Stay Informed: Receive detailed monthly statements and financial reports electronically, tracking your income, expenses, and cash flow for a clear understanding of your property’s profitability.
End of Year 1099 & Cash Flow Report
Streamline Tax Preparation: We prepare and deliver a comprehensive 1099 form and cash flow report at year-end, simplifying your tax preparation process.
Property Management rate (1-4 units) 8.5% with a minimum of $195 per unit (5-15 units) 7.5% with a minimum of $175 per unit (16+ units) Please contact us
Our Property Management Fee covers all aspects of managing your rental property, including rent collection, tenant communication, maintenance coordination, and financial reporting. This ensures your property is well-maintained, remains in top condition, and generates steady income, allowing you to focus on what matters most.
Initial Property Set Up $0 Per Unit (Included in Residential Plan)
Streamlined Handover for a Smooth Start: The Initial Property Setup Fee ensures a seamless transition to our management services. We handle tasks such as account setup, property inspection, and integration into our management systems, allowing your property to start generating income quickly without the initial burden on you.
Tenant Placement and Leasing rate $665
Our Tenant Placement and Leasing fee ensures that we can provide a thorough and professional service to secure the best tenants for your property. This fee covers the costs of marketing your property, conducting comprehensive tenant screenings, preparing legally sound lease agreements, and managing the entire leasing process from start to finish. By charging this fee, we can dedicate the necessary time and resources to find a qualified tenant, protect your investment, and ensure a smooth leasing experience. It’s an investment in securing reliable tenants who will treat your property with care.
Lease Renewal Rate $250
Lease Renewal Rate: Our Lease Renewal service includes a comprehensive rental analysis, the creation of a new lease agreement, and assistance with signing. This service ensures your lease terms remain competitive and up-to-date, providing peace of mind for both landlords and tenants.
Optional Fully interactive 360 walkthrough and floor plan (Available As An Additional Option)
Immersive Property Marketing: Upgrade your property marketing with a fully interactive 360-degree walkthrough and detailed floor plan. This service allows potential tenants to explore your property virtually, increasing its appeal and attracting high-quality tenants who feel confident in their choice.
Optional Smart Door Lock $350 per lock
Convenience and Security: Enhance your property with a Smart Door Lock, offering keyless entry for tenants and eliminating the need for rekeying. This optional service increases both tenant convenience and property security.
Optional Water damage prevention plan (Available As An Additional Option)
Proactive Damage Prevention: Our Water Damage Prevention Plan helps safeguard against costly repairs by recommending safeguards such as leak detectors and smart shut-off valves. Prevent small leaks from becoming major headaches.
Maintenance rate Markup 0%
Efficient Maintenance Management: This fee covers the cost of managing maintenance requests, ensuring timely repairs by qualified professionals. We handle everything, so you don’t have to.
Optional Comprehensive Per Inspection $350
Preventive Maintenance: Identify minor issues before they become major problems with a comprehensive inspection by a qualified professional. This can save you money on repairs and prevent tenant disputes in the long run.
Visual Per Inspection $150
Thorough Visual Examination: We offer visual inspections to address your property’s needs without a comprehensive inspection. Our team conducts thorough visual examinations of both the interior and exterior of your property.
Eviction rate Markup $0
Professional Eviction Handling: Our team efficiently manages the entire eviction process, minimizing disruption and ensuring you regain possession of your property if a tenant violates the lease agreement.
Recurring vendors management 2.5% of total cost with a minimum of $10
Effortless Vendor Coordination: We manage coordination and communication with all regular vendors for your property, ensuring timely service from qualified professionals. This includes scheduling cleaning services, landscaping maintenance, and pest control.
HVAC Air Filter Delivery to Tenant Every 3 Months (Available As An Additional Option)
Enhanced Air Quality and Maintenance: Improve indoor air quality and reduce maintenance calls with our optional HVAC air filter delivery service. Tenants receive clean air filters every three months, keeping your HVAC system running smoothly.
Submeter Management (Available As An Additional Option)
Fair Utility Billing: Accurately allocate utility costs among multiple units with our optional submeter management service, ensuring fair billing for tenants and reducing disputes.
Rehab Oversight & Management (Available An An Additional Option)
Comprehensive Renovation Management: We provide comprehensive oversight and management of your property’s rehabilitation projects, ensuring they stay on schedule, within budget, and meet all quality standards.
Optional Surevestor Landlord Protection Insurance $550 Per Unit
Our optional Surevestor Landlord Protection Insurance offers comprehensive coverage against various tenant-related risks, including property damage, lost rent, and legal fees. Gain peace of mind knowing you’re protected from unexpected financial losses.
Tenant Malicious Damage $50,000
Up to 8 weeks rent paid if tenant skips
Up to 10 weeks rent paid if tenant is evicted
Up to 12 weeks rent paid if tenant passes away
Service Animal Damage Coverage up to $1000
Theft or Damage Due to Theft Covered up to $25,000
Eviction filing rate, Eviction defense cost up to $7000
Rekey Locks in Events Listed above (up to $400)
Surevestor Master General Liability Program
$1 million in liability coverage. Required if property owner is unable to add us to their existing policy as additional insured $275 Per Unit
Comprehensive property evaluation and benefit Analysis report
Maximize Your Return: Our Comprehensive Property Evaluation and Benefit Analysis Report provides a detailed assessment of your rental property’s condition, potential rental income, and recommended improvements. This report empowers you to make data-driven decisions to optimize your investment and achieve the highest possible return.
Preparing the property for tenants
Make a Great First Impression: We prepare your property for tenants, ensuring it is move-in ready and creates a positive experience for potential renters. This includes professional cleaning, minor repairs, and cosmetic touch-ups to make your property stand out and attract qualified tenants quickly.
Move in inspection with photos, videos, and reports
Protect Yourself and Your Tenants: Our Move-In Inspection provides a comprehensive record of your property’s condition at the start of the lease. We document everything with detailed photos, videos, and reports, protecting both you and your tenants from future disputes over the property’s condition.
Move out inspection with photos, videos, and reports.
Avoid End-of-Lease Surprises: Our Move-Out Inspection thoroughly documents the property’s condition using photos, videos, and detailed reports. This comprehensive record captures everything from normal wear and tear to any potential damage, minimizing disputes and ensuring a smooth handover.
High Quality 360 Degree marketing photos
Immerse Potential Tenants: Engage potential tenants with high-resolution 360-degree photos, allowing them to virtually tour the entire space and get a clear sense of the layout, features, and overall feel of your rental.
Video Walkthrough (Available As An Additional Option)
Bring Your Property to Life: Our captivating video walkthrough allows potential tenants to see the property in motion, highlighting its best features and amenities.
Premium Marketing on 50+ Major Rental Sites
Maximize Exposure: List your property on the most popular rental websites, ensuring it reaches a wide audience of qualified tenants searching for their perfect home.
Incentivized tenant referrals program
Attract High-Quality Tenants: Encourage your current residents to refer qualified leads with our rewards program, attracting high-quality tenants without additional effort on your part.
Thorough Tenant Screening
Ensure Responsible Tenants: Our comprehensive screening process verifies income, employment, and rental history, going beyond credit checks to ensure you get responsible and reliable tenants.
Pet & Service Animal Screening for Cats/Dogs
Verify Responsible Pet Ownership: We handle pet screening for cats and dogs, verifying vaccinations and breed restrictions (if applicable), and ensuring proper documentation for service animals.
Required Tenant Held Liability Insurance verification
Protect Your Investment: We verify that tenants hold the required liability insurance, safeguarding your property from accidental damage
7 Days Showing Access & Support for Prospective Tenants
Maximize Showing Opportunities: Provide hassle-free access for prospective tenants throughout the week, ensuring they can see the property and get answers to their questions, showcasing the property’s best features.
Prospective Tenant follow-up and Property Survey Analytics
Capture Every Lead: We promptly follow up with interested tenants, analyze property survey data, and help you refine your listings to attract ideal tenants.
Real Estate Attorney Approved Lease Preparation and signing
Legally Sound Leases: Our leases, drafted and reviewed by real estate attorneys, protect your interests and ensure compliance with local laws.
Dedicated Property Manager
Personalized Service: Our Dedicated Property Manager service assigns a single point of contact to oversee all aspects of your property management needs, from tenant relations and maintenance requests to financial reporting.
Full Time Maintenance Coordinator
Prompt Maintenance Responses: Our Full-Time Maintenance Coordinator ensures all maintenance requests are addressed promptly and professionally, improving tenant satisfaction and minimizing repair turnaround times.
On-Site Property Manager (Available As An Additional Option)
Responsive and Efficient: Our on-site property manager responds promptly to maintenance requests and tenant concerns, maintaining a clean and inviting atmosphere in common areas and ensuring professional service.
Emergency After Hours Maintenance (24/7/365)
Anytime, Anywhere: Our Emergency After-Hours Maintenance service provides peace of mind, addressing urgent repairs 24/7, 365 days a year to minimize damage and ensure property safety.
Extensive Vendor Network
Reliable and Cost-Effective Repairs: Benefit from our network of qualified and reputable vendors, ensuring high-quality repairs and maintenance at competitive prices.
Utility Management
Seamless Utility Handling: We streamline utility management from tenant move-in to move-out, handling initial transfers, meter readings, and monitoring bills for potential issues. This minimizes disputes and ensures a smooth transition.
Photos and Videos of Finished Maintenance Requests
Transparency and Peace of Mind: Gain peace of mind with photo and video documentation of completed maintenance requests, providing transparency and a record of the work performed.
Tenant Portal for Maintenance Requests
Convenient Online Portal: Empower your tenants with an online portal for submitting and tracking maintenance requests, streamlining the process for tenants and allowing you to manage requests efficiently.
State FTB Filing (Out of State Owners Only)
Compliance with Tax Regulations: We handle the filing of your California Franchise Tax Board (FTB) forms, ensuring compliance with state tax laws and filing deadlines.
Rent collection
Hassle-Free Rent Collection: We collect rent from your tenants on your behalf, freeing you from the hassle of chasing late payments.
Online Rent Payment for Tenants
Promote Timely Payments: Our online portal allows tenants to submit rent payments electronically, simplifying record-keeping and promoting timely payments.
Online Owner Portal
Access Financial Information Anytime: Our secure online owner portal provides comprehensive access to your rental income, expenses, and overall financial status.
Online Comprehensive Monthly Owner Statements & Financial Reports
Stay Informed: Receive detailed monthly statements and financial reports electronically, tracking your income, expenses, and cash flow for a clear understanding of your property’s profitability.
End of Year 1099 & Cash Flow Report
Streamline Tax Preparation: We prepare and deliver a comprehensive 1099 form and cash flow report at year-end, simplifying your tax preparation process.
Property Management rate 8.5% with a minimum of $450
Our Property Management Fee covers all aspects of managing your rental property, including rent collection, tenant communication, maintenance coordination, and financial reporting. This ensures your property is well-maintained, remains in top condition, and generates steady income, allowing you to focus on what matters most.
Initial Property Set Up $0 Included
Streamlined Handover for a Smooth Start: The Initial Property Setup Fee ensures a seamless transition to our management services. We handle tasks such as account setup, property inspection, and integration into our management systems, allowing your property to start generating income quickly without the initial burden on you.
Tenant Placement and Leasing rate $1200
Our Tenant Placement and Leasing fee ensures that we can provide a thorough and professional service to secure the best tenants for your property. This fee covers the costs of marketing your property, conducting comprehensive tenant screenings, preparing legally sound lease agreements, and managing the entire leasing process from start to finish. By charging this fee, we can dedicate the necessary time and resources to find a qualified tenant, protect your investment, and ensure a smooth leasing experience. It’s an investment in securing reliable tenants who will treat your property with care.
Lease Renewal Rate $250
Lease Renewal Rate: Our Lease Renewal service includes a comprehensive rental analysis, the creation of a new lease agreement, and assistance with signing. This service ensures your lease terms remain competitive and up-to-date, providing peace of mind for both landlords and tenants.
Optional Fully interactive 360 walkthrough and floor plan (Available As An Additional Option)
Immersive Property Marketing: Upgrade your property marketing with a fully interactive 360-degree walkthrough and detailed floor plan. This service allows potential tenants to explore your property virtually, increasing its appeal and attracting high-quality tenants who feel confident in their choice.
Optional Smart Door Lock $350 Per Lock
Convenience and Security: Enhance your property with a Smart Door Lock, offering keyless entry for tenants and eliminating the need for rekeying. This optional service increases both tenant convenience and property security.
Maintenance rate Markup 0%
Efficient Maintenance Management: This fee covers the cost of managing maintenance requests, ensuring timely repairs by qualified professionals. We handle everything, so you don’t have to.
Optional Comprehensive Per Inspection (Available An An Additional Option)
Preventive Maintenance: Identify minor issues before they become major problems with a comprehensive inspection by a qualified professional. This can save you money on repairs and prevent tenant disputes in the long run.
Visual Per Inspection (Available As An Additional Option)
Thorough Visual Examination: We offer visual inspections to address your property’s needs without a comprehensive inspection. Our team conducts thorough visual examinations of both the interior and exterior of your property.
Eviction rate Markup $0
Professional Eviction Handling: Our team efficiently manages the entire eviction process, minimizing disruption and ensuring you regain possession of your property if a tenant violates the lease agreement.
Recurring vendors management 2.5% of total cost with a minimum of $10
Effortless Vendor Coordination: We manage coordination and communication with all regular vendors for your property, ensuring timely service from qualified professionals. This includes scheduling cleaning services, landscaping maintenance, and pest control.
HVAC Air Filter Delivery to Tenant Every 3 Months (Available As An Additional Option)
Enhanced Air Quality and Maintenance: Improve indoor air quality and reduce maintenance calls with our optional HVAC air filter delivery service. Tenants receive clean air filters every three months, keeping your HVAC system running smoothly.
Submeter Management (Available As An Additional Option)
Fair Utility Billing: Accurately allocate utility costs among multiple units with our optional submeter management service, ensuring fair billing for tenants and reducing disputes.
Rehab Oversight & Management (Available An An Additional Option)
Comprehensive Renovation Management: We provide comprehensive oversight and management of your property’s rehabilitation projects, ensuring they stay on schedule, within budget, and meet all quality standards.