COMPASS PROPERTY MANAGEMENT
Frequently Asked Questions
Answers for property owners considering professional residential, multifamily, or commercial management.
What types of properties does Compass manage?
Compass manages residential rentals, multifamily properties of all sizes, and commercial properties. Residential management includes single-family homes, condos, townhomes, and portfolios.
Where does Compass provide property management?
Compass serves 10 California counties: Kern, San Luis Obispo, Santa Barbara, Ventura, Los Angeles, Orange, San Bernardino, Riverside, San Diego, and Imperial.
What is included in full-service property management?
Services can include leasing and marketing, tenant screening coordination, rent collection, resident communication, maintenance and vendor coordination, inspections, accounting and owner reporting, compliance workflows, renewals, turnovers, and day-to-day property operations.
Can Compass take over a property that already has a tenant?
Yes. Compass can review the existing lease, ledger, deposit records, notices, keys, open maintenance items, and other records to build a clean management transition. Tenant-specific protection programs do not automatically apply to inherited tenancies; written eligibility terms control.
Can Compass take over from another property manager?
Yes. The transition process can include records, leases, deposits, keys, tenant communication, accounting information, open maintenance, and owner documentation. See how switching managers works.
How much does property management cost?
Current residential pricing and the qualifying 2026–2027 new-owner offer are explained on the Pricing page. Multifamily, portfolio, and commercial properties may receive property-specific proposals based on size, complexity, and scope.
Does Compass mark up maintenance?
Compass does not add a maintenance markup under the current residential pricing structure. Third-party vendor charges, repairs, materials, legal costs, and other property expenses remain separate.
What owner protections are available?
Compass offers written contractual service commitments that may include a qualifying Service Satisfaction fee credit, one no-cost replacement placement service, up to $1,000 in direct approved vendor payments for qualifying animal-related physical repairs, and up to $3,000 in direct approved attorney/court payments for one qualifying California nonpayment eviction matter. Only signed and activated commitments apply, with deadlines, documentation requirements, exclusions, usage limits, and maximums. Review Owner Protection.
How do I know what my property could rent for?
Request a Rental Analysis. Compass reviews the property, local competition, condition, property type, bedroom count, amenities, lease timing, and other property-specific factors rather than relying only on a citywide average.
Can I use Compass only to find a tenant?
Yes. Tenant placement and leasing-only services are available for owners who do not need ongoing full-service management.
Does Compass manage properties for out-of-area owners?
Yes. Full-service management is designed to reduce the amount of day-to-day tenant, maintenance, vendor, leasing, and accounting work that falls directly on the owner.
How do I get started?
Residential and multifamily owners can start with a Rental Analysis. Commercial owners can use the Contact Compass page to request a property-specific management conversation and proposal. You can also call Compass at (949) 229-3071.