FAQ
Trust us to provide tenants and property owners with expert guidance and support!
Owners
When you partner with us, you’ll have access to premium quality management services that includes tenant screening, rent collection, maintenance, and legal compliance. We also prioritize transparency and quick response times while leveraging in-depth market knowledge. Our team consistently strives to provide a stress-free, profitable ownership experience.
We utilize a wide array of effective marketing solutions to make your property stand out. Our personalized approach involves utilizing online listings, professional photography, and social media promotions highlighting the unique features of your property. We also leverage word-of-mouth referrals, signage, and virtual tours.
We employ proactive measures to preserve the value of your property. By identifying small problems before they escalate, we’ll save you money on future repairs and keep tenants happy. We have a network of pre-vetted contractors for all types of repairs. Our team closely oversees all projects to guarantee high-quality and timely completion.
We communicate our expectations to tenants and promptly address any violations written notices or verbal warnings. If necessary, we take further actions like fines or eviction proceedings, following legal guidelines and the terms outlined in the lease agreement.
Absolutely! One of the key highlights of our services is personalized property management. Every client gets a designated property manager. This ensures that your properties will receive exceptional care and individualized attention.
Tenants
Once you submit your application, our team conducts a thorough screening process. We evaluate your employment and rental history. We’ll also execute comprehensive criminal and background checks.
You’ll have access to an online portal that can be used to submit maintenance requests and lodge complaints. Plus, you’ll have an assigned property manager who you can talk to about any property-related issues. We’re committed to consistently providing you with quality service and timely responses.
We have a range of convenient rental payment options available for tenants. You can pay rent using our Buildium Tenant Portal via an electronic funds transfer (EFT), a debit, or credit card.
We manage a variety of rentals, as such, our pet policies vary by property. If pets are allowed, there may be additional deposits or fees required. Service animals are exempted from all pet restrictions and fees in compliance with the Fair Housing Act.
Our team regularly inspects properties to ensure they remain in good shape. We utilize a detailed checklist to identify issues. This helps us to promptly address problems and enhance your living experience.